GDPR & Data Usage
Our contact details
TK Physio
10 Bidders Gait, Lanark, ML11 9FG
Phone Number: 07709 346 310
Email: tracy@tkphysio.co.uk
Website: tkphysio.co.uk
What type of information we have
We currently collect and process the following information:
Personal identifiers, contacts and characteristics (for example, name and contact details)
Details of your presenting condition, medical history and relevant lifestyle information.
Details of course of treatment/intervention and outcomes.
How we get the information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
To ensure that we can contact you and your emergency contact should it be necessary.
To ensure that we have all the relevant information to provide you with the best and most appropriate treatment.
To ensure that we are complying with the professional standards set out by the Health and Care Professions Council (HCPC) and the Chartered Society of Physiotherapy (CSP).
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Tracy Kennedy.
(b) We have a legal obligation.
(c) We have a vital interest.
(d) We need it to perform a public task.
(e) We have a legitimate interest.
What we do with the information we have
We use the information that you have given us in order to ensure that we are providing you with the most appropriate treatment and intervention and we are aware of any reason an intervention may be contraindicated.
All the information you share is completely confidential and will not be shared with anyone unless it falls under duty to report guidelines. This includes reporting if the client is presenting as a real and immediate danger to themselves, if someone is suffering or at risk of harm or the disclosure of a crime.
We may advise that it could be beneficial to you to share this information with family or carers or other medical professionals. If this is the case your consent will be sought and you have the right to refuse. You also have the right to request to see a written report prior to it being sent on.
How we store your information
Your information is securely stored in a locked filing cabinet in the office.
We keep the notes for assessment and your course of treatment for 6 years after your last treatment date in line with Scottish legislation. We will then dispose your information by confidential shredding and disposal.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at tracy@tkphysio.co.uk or on 07709 346 310 if you wish to make a request.
How to complain
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113